Privacy Policy

Your privacy is our priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.

Privacy Security
Last Updated

This Privacy Policy was last updated on January 1, 2024

Information We Collect

Personal Information
  • Name and contact details
  • Billing and payment information
  • Government-issued identification
  • Reservation and stay preferences
  • Communication preferences
Usage Information
  • Website browsing behavior
  • Device and browser information
  • IP address and location data
  • Cookies and tracking technologies
  • Service usage patterns

How We Use Your Information

Hotel Service
Service Delivery

To provide exceptional hospitality services, process reservations, and enhance your stay experience.

Communication
Communication

To communicate with you about your reservations, services, promotions, and important updates.

Security
Security & Legal

To ensure security, prevent fraud, comply with legal requirements, and protect our guests and property.

Data Protection & Security

Our Commitment to Your Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: SSL/TLS encryption for all data transmission
  • Access Control: Restricted access to authorized personnel only
  • Regular Audits: Ongoing security assessments and updates
  • Secure Storage: Protected servers with backup systems
  • Staff Training: Regular privacy and security training for all employees
Data Security

Your Privacy Rights

Right to Access

Request access to your personal information we hold.

Right to Rectification

Request correction of inaccurate personal information.

Right to Erasure

Request deletion of your personal information.

Right to Object

Object to processing of your personal information.

Right to Portability

Request transfer of your data in a portable format.

Right to Restriction

Request restriction of processing your information.

Cookies & Tracking

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience:

Essential Cookies

Required for website functionality and security.

Analytics Cookies

Help us understand website usage and improve services.

Marketing Cookies

Used to deliver relevant advertisements and offers.

Preference Cookies

Remember your settings and personalization choices.

Third-Party Services

We may share information with trusted third-party service providers who assist us in operating our hotel and providing services to you:

Payment Processors
Email Services
Analytics Providers
Cloud Services

Questions About Our Privacy Policy?

We're here to help you understand how we protect your privacy. Contact our team for any questions or concerns.

Phone: (604) 555-0147
Email: reservations@emberflarequinth.info
Address: 1250 Burrard Street, Vancouver, BC V6Z 2K2, Canada